If your NFT delivery failed, it could mean that the smart contract for the NFT was executed by someone else before your attempt. If this happens, artstrid.com will immediately refund the amount charged to your card.
If you have any questions about a cancelled order or need assistance with a refund, please contact our support team and provide your order number. You can find this number on the receipt that you can download when conducting the purchase. Our support team is available by email (support@artstrid.com) or live chat and will work quickly to resolve any issues you may have.
We understand that failed deliveries can be frustrating, but we are committed to providing a fair and transparent platform for buying NFTs. If you have any other questions or concerns about your NFT transactions on artstrid.com, our support team is always here to help.